MyGoogleUk - Online Platform Management
Complaint 279335 Details
- Date Occurred: 10/04/2013
- Reported Damages: $350.00
- Location: Manchester UK
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
A member of staff took a call asking him to confirm various 'account' details and if he could authorise payment. He said he couldn't but could forward the invoice onto Head Office.
I received an invoice today for £299+vat, called to say this was a mistake, we hadn't set an account up, we already were listed on Google Places and therefore had no need for an account and finally that the person taking the call was not authorised to enter into any contracts on behalf of the business.
Long story short, the provided a partial copy of the phone conversation, very slick sales guy and this has been taken as a "Legally Binding Verbal Contract" even though we have been given absolutely no details of the service we have been signed up for.
I contact Manchester Trading Standards and have been advised not to pay but they can't take any further action without more people complaining. Please contact them on 0161 234 1589 and stop this from happening to other people/businesses.
- liz SBID #20dbd7d05b
- Posted 10/08/2013
Comments
- liz SBID #20dbd7d05b
- Posted 10/11/2013
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Update from Manchester Trading Standards - please don't call the number above as it directs you to the wrong department.
"Please register the complaint with Citizens' Advice Consumer Helpline 08454 040506. They can refer complaints to the local TSS and the complaint will be on a central database for us to access should we need to. " -
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Company Statistics
- Complaint Against MyGoogleUk - Online Platform Management
- Complaints Filed: 65
- Reported Damages: $35,460.44
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.