Pass-Guaranteed.com
Complaint 282961 Details

AVOID PASS-GUARANTEED !!! SCAM SITE !!! AVOID PASS-GUARANTEED !!! SCAM SITE !!!
absultely SCAM!! AVOID THIS SITE... i had the same issue Runal mentioned above... bought cpa exam (price looked cheap, so i took a chance)...This website is a scam, because of all of these:
1) the purchased confirmation email does not even contain an order ID or any identifier code at all; that was the first sign something funny was going on.. if, like me, you need some post-sale support they always ask you the email address...how efficent is that
2) i tried to download the links (to the .pdf and .exe) and didnt work...below the links they mention: "if you have trouble downloading try to UPgrade your browser version (here's the joke) to Firefox 3.0 (!!!) or InternetExplorer 7 (!!!) hahahaa... I DOWNgraded to those browser versions, obviously the links didnt work either
3) asked the live chat person, she checked the order, and her explanation was that the links were being updated at that very moment (what a perfect timing i have!) and suggested to try download later..
4) I download later and this time i get immediately ar error message "We are sorry, but you have reached the download limit (10) for this guide."
5) contected again the socalled support team.. now they say they're not sure i actually made a paypal payment.. but i gave them the paypal transaction id, which of course i see in my paypal transactions list.. Now they want to talk to me on the phone because of this saying "you didnt include a phone num in your order.." (i'm pretty sure there was no 'phone' field in the order form)
6) try to answer them again, now my email tothem seems to have been deviated from their side and so i cannot reach them...
AVOID PASS-GUARANTEED !!! SCAM SITE !!! AVOID PASS-GUARANTEED !!! SCAM SITE !!! AVOID PASS-GUARANTEED !!! SCAM SITE !!! AVOID