Equinox Skin Care
Complaint 284825 Details
- Date Occurred: 05/01/2013
- Reported Damages: $800.00
- Location: Not sure!
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I saw a small ad on Facebook - one of the ones down the side of the screen - 'promising' to make me look younger if I sent £4.99 for this miracle cream!! By ticking the T&C's box, I 'allowed' these thieves to help themselves to £99 every month since then. It started in May and I stupidly wondered why they kept sending me their product, when I thought I had only signed up for their £4.99 sample!!!
I have now sent them back all their products - apart from the first £4.99 lot they sent. I have spoken to people in their call centre (a different person each time of course!). They gave me a number to put on the products I returned, telling me that when they received the products back, they would refund me my money.
Of course that was a lie! When they did get everything back, they said they were only going to reimburse me £70 - not even the full £99 - apparently the balance was for 'handling' charges.
I asked to speak to the manager, but of course he wasnt 'on the floor' when I rang!!! They werent a bit interested in reimbursing me for all the rest of their trashy products I returned.
If you are able to get me back even some of my money, I would be eternally grateful!
Regards
(Personal Information Removed)
- Anonymous SBID #090333d840
- Posted 11/05/2013
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Company Statistics
- Complaint Against Equinox Skin Care
- Complaints Filed: 169
- Reported Damages: $30,472.65
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