Payoneer.com Site
Complaint 285814 Details
- Date Occurred: 11/04/2013
- Reported Damages: $701.00
- Location: Mozambique
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I am very disappointed with Payoneer.com site , I uploaded USD697.00 by skrill.com on November 4, 2013 , I had a big commitment punctual, and as has been habit I hopped I'll get the money two days later to make the payment of the expenses I had to pay . To my surprise two days later I receive by email one message! That says, " As requested, Virtual Bank Account Service is now disabled " when I tried to contact them they told me they could not help me because my account was closed for reasons confidential . I called and asked if I would have lost my money definitely but they told me that I should wait seven days because money was returned to the initiator of the payment , so until now I'm still waiting on my card I had a balance of approximately of USD4.00 which means my balance is USD701.00. I trusted the site because I'm six months using this site without problems , now I'm wondering if I really get my money or not , I am now like a person without a word to the people with whom I had committed , I'm pretty upset. So I'll be back to tell you what is happening if they resolve this problem.
- Jose SBID #9e02a4339a
- Posted 11/09/2013
Comments
- Payoneer SBID #5933976bdd
- Posted 11/09/2013
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Hi,
I'm sorry to hear that you are not satisfied with your recent experience using our US Payment Service.
I would firstly like to assure you that all payments received will either be funded to your Payoneer Account or returned to the sender (at no charge).
In regards to this specific payment I would be more than happy to follow up and check the status. If possible, please send me your Payoneer Account e-mail or the Payment Reference Number. -
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- Payoneer SBID #5933976bdd
- Posted 11/09/2013
- Hi Jose - you can contact me directly at [email protected]
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- Jose SBID #925e6767d1
- Posted 11/10/2013
- Ok. as I sad I am waiting... but my account now is blocked and Payoneer.com told me that there is no solution, my account will not be reopened.
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- Jose SBID #a665841fb1
- Posted 11/12/2013
- I am back to say that my problem is resolved I received my money today. thank's
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Company Statistics
- Complaint Against Payoneer.com Site
- Complaints Filed: 1
- Reported Damages: $701.00
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.