Samsung
Complaint 286780 Details
- Date Occurred: 11/12/2013
- Reported Damages: $560.00
- Location: London, Uk
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I bought a brand new Samsung NP 3530 EC laptop. From the day 1 it freezes and doesn't even load google page. I did the updates and still as bad. After 1 month and a half I decided to go Samuel King repair centre 52 Upper street London - which is a Samsung repair centre. Being under the warranty they should repair it fro free. I had to pay 60 pounds to repair it because I was told that was a software problem, not a hardware - in which case was covered by the warranty. I asked for the exact problem and they didn't tell me. They asked for more money so they can do further investigations and tell me the exact problem. They assumed that was a software problem and reinstall the OS. WHY? How did they know that wasn't BIOS problem? How can you charge me for something that you don't know?
I called Samsung customer service and they admitted that they sold a faulty OS but there is nothing to do about it and I have to pay for repairing!
Samsung is (Inappropriate Content Removed) and I will never in my life buy something from them!
- Silvia SBID #e6cb65819d
- Posted 11/14/2013
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Company Statistics
- Complaint Against Samsung
- Complaints Filed: 28
- Reported Damages: $56,027.35
What is SBID?
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