CCI Care.com
Complaint 290743 Details
- Date Occurred: 12/03/2013
- Reported Damages: $329.56
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I signed up for TRIAL service with Care.com but without any notifications I was charged $82.39 on 3/3/2013, 6/3/2013, 9/3/2013 and 12/3/2013. Trying to call their customer service at 1-877-227-3115 but there is no one answers and no opportunity to leave a message. SCAM!!!! BIG SCAM!!!
- Irene SBID #2716d768eb
- Posted 12/03/2013
Comments
- MemberCare SBID #e826f201ab
- Posted 12/18/2013
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Hi Irene, We're sorry if you were having trouble reaching us. Our call center is open from 10am-6pm EST Monday-Friday. You can also email us at any time at [email protected].
As stated in our Terms of Use and twice on the upgrade page when you had initially signed up, all of our subscriptions automatically renew until cancelled. This is a setting you can edit at any point after upgrading in your Account & Settings page by selecting the Downgrade option. We apologize if you misunderstood our billing policies, but do hope you were able to find the care you were looking for! Best wishes! -
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Company Statistics
- Complaint Against CCI Care.com
- Complaints Filed: 46
- Reported Damages: $12,652.81
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.