Illusions Aroma
Complaint 292326 Details

I was given a "reward" for completing a survey that came up while visiting the Beezid.com website. It stated that I could choose a free fragrance upon completing the survey and would only have to pay shipping and handling. I received a confirmation e-mail stating the S&H would be $5.99 and would take 3-5 business days to ship. The fragrance came 3 days later as stated. However, two weeks later another charge for $95.00 appeared on my credit card and I called and they said that the fragrance had a 14 day trial period where you had to return it to avoid a $95.00 charge and that after that all costs were non-refundable. I never saw anything stating a cost for the fragrance or a trial period and even their confirmation e-mail to me did not state this. They simply told me there was nothing I could do and I was out $95.00 even without ever using the fragrance.