Pure Garcinia Cambogia
Complaint 292758 Details

I came across an advertisement for Garcinia Cambogia as I was scrolling through face book. I followed it to its conclusion, and was convinced by Dr Oz of Oprah's show, endorsing it. The advert gave options of whether to order one or two or more bottles which would would allow me to so called get one free. I paid with my credit card and the transaction went through straight away.

I almost immediately got an email receipt from them from a company calling themselves nutrasupport, very proffessionally done and worded with a so-called electronic receipt no and offer of continued support and stating when to expect delivery to my address in South Africa, quoting the delivery address...but giving an incorrect delivery address. my private delivery address has 2 digits for the street address and the delivery address they quoted had only one of these digits. when I queried this, they promptly sent me a toll free no to call, which I did. The call centre was also very professionally handled and I had someone deal with me who continually apologised but said that I would have to wait 4-5 weeks (!) for the order to arrive, and only then, if it had not arrived would the shipping department be able to advise me how to try and trace it. I then received another written prompt from them to say that the order would need 10-20 days to be delivered...now a complete cntradiction! I then tried to answer this and each time since then,the email comes back to ME as if I had sent it to myself with no reply or anything to indicate that it was sent back by them.... So there is definitely in my opinion, a scam going on.