SammyDress.com
Complaint 293748 Details

I ordered some items off Sammydress. Thirteen days after placing the order on 26th November , 2013 and paying the same cost as he items for shipping they still had not shipped my goods. Their policy said they would ship by the 12th day. On day 13 I wrote them and cancelled the order since it had not been shipped and would not reach me before the time needed.Sammy dress never responded. Days after they sent me a message that they had shipped my order(FIRST SIGN OF A SCAM) I put in another 'ticket' of complaint. They finally responded saying that they would give me a refund but the email failed to give the refund figure. I wrote them again requesting that they clearly state the amount ( SECOND SIGN OF A SCAM) The responded in the ticket that the amount was half of what I spent since part of the order had already been shipped which was contrary to what they stated before by saying my entire order was shipped. When I asked what items they quoted two womens shoes (18.40@ 2)and a pair of $5.00 leggings. For this they charged me US$87.48 ( exactly half the total amount I spent at the store for a total of 8 items bought. I demanded my full refund, they closed the ticket and invited me to rate their service. (THIRD SIGN OF A SCAM) I opened a new ticket. I received another generic email from them that they had refunded me but again no refund figure.(FOURTH SIGN OF A SCAM) I contacted them via the ticket again only to be told that its the same partial refund and that it could take up to 30 days before I see the refund in my bank. (FIFTH SIGN OF A SCAM) At this point I have no items, and no money. When I checked my account and tried to track the items they say they had shipped all I got was a list of the said items and the amount I had paid with a notice saying that the entire order was shipped. There was no date of shipping, date of purchase, NOTHING! (SIXTH SIGN OF SCAM) Sammy dress is an online scam! I want my money back.