Kmart
Complaint 295321 Details

i applyied for there lease to go pragram and got approved i was then told to select the things i wanted to purchase the first idem had to be at lease $150.00 or up and my approval ticket they gave me was for $800.00 so i was happy at lease we would have a good christmas after all and sence i was the only one in the house working this was great. i spent 4hrs in the store walking around shopping with my husband because the computer were down and we had to wait even longer so finally they were back up and we were ready to check out so we got up there they checked us out and then told us our down payment and it was great i thought then she pushed enter asked me for my debit and said oh im sorry some things wrong it want let me prosse it i dont no whats wrong you will need to call this number so imberrassing we just left. so i went home and made the call to see what had went wrong with my application and they told me what had happened was the person who completed my appl. had keyed it in to many and it sent the the depluicate and my work information was lost they told me to return to the store and let them no they needed to redo my work information and resend so after work i returned to the store they did it and sent it and told me to go back and shop for those idem so i did now its check out time once again and i went thought the same thing once more and was sent back home to back that 2hr call again only this time they told me it was now saying i was denied. and i ask why did they send me back to the store to do this all over again and she told me she didnt no and it was denied is there anything else she could help me with and thats the only answer i recieved now im back to square one and no christmas for my family.