Jump Learning LLC
Complaint 296113 Details

(The consumer indicated he/she DID NOT accept the response from the business.)

I responded to a social media link sent to me. This link appeared to have been sent by someone I know and trust. I reached out to my friend that confirmed that they knew absolutely nothing of this company or their product.
On the linked page, I read about “how to make three hundred dollars a day at home via Jump Learning LLC’s free training packet. It seemed pretty low risk to take a free sample for the cost of shipping ($1.00)
The ONLY charge I authorized was a 1 dollar charge for a FREE training packet.. I was then directed to a page that attempted to push me to purchase a $79 software product, which I was not interested and declined. I was then directed to a page that discounted the product by 50% which I refused. The next page reflected a zero charge to my bank account. I had a bad feeling about the way this came across and checked my bank account and saw that a transaction was recorded with High Trends Auctions was recorded on my account history on December 14th. Not only did I not authorize this transaction, I had never heard of this company. I found the contact information for High Trends Auctions and called them the SAME day (December 14th) to refute and request a refund. I was told that the cancellation was recorded and was given a cancellation code (GRD1216). I was also told that I would receive an email confirmation of this so called cancellation. I never received the email and reached out again to High Trend Auctions on December 17th with a representative from my bank on the line and was told the code I was given on December 14th was not a cancellation code and was given a new code (GRH1214). This charge was pulled from my account on December 19th, seven days after I refuted and cancelled this nefarious unauthorized theft from my account. I have not received my funds yet; however, I have been assured that my bank (Commerce Bank) is watching this closely. This company's business practice is nefarious and I ended up changing my card number due to their dishonest business practice. I've read other complaints posted by others that have been taken advantage of by these slippery characters. These complaints are mirror images of what I went through. I have requested an investigation by the Kansas Attorney General as well. I would love to be involved in a class action sue against these crooks!