Construct-A-Lead
Complaint 301988 Details
- Date Occurred: 01/22/2014
- Reported Damages: $199.80
- Location: Boise, Idaho
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Signed up for Construct-A-Lead. Used the service for a month and decided to cancel. Cancelled through the website. My credit card was billed the next month for the full amount. Called customer service and was told I would receive a refund and that my account was now cancelled. The same thing happened the next month. This went on for three months. After it was clear they were not going to cancel my subscription and keep billing me I filed a dispute with my bank to stop further payments. Construct-a-Lead claimed I never cancelled, accused me of credit card fraud somehow billed me for yet ANOTHER month and never refunded anything. Worst company, customer service ever.
- Krisjan SBID #b12105d218
- Posted 01/22/2014
Comments
- Thomas SBID #75d3178714
- Posted 01/23/2014
- Just saying, something doesn't add up here on this one. You're credit card company should have issued you a refund. Credit card companies always side with their customers. Why didn't they issue a refund? Sounds like there is more to this story. Just saying. I read these complaints here all the time and most of the complainers and not 100% truthful. Sounds like you were in a contract. Good luck!
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- Thomas SBID #75d3178714
- Posted 01/23/2014
- Just saying, something doesn't add up here on this one. You're credit card company should have issued you a refund. Credit card companies always side with their customers. Why didn't they issue a refund? Sounds like there is more to this story. Just saying. I read these complaints here all the time and most of the complainers and not 100% truthful. Sounds like you were in a contract. Good luck!
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Company Statistics
- Complaint Against Construct-A-Lead
- Complaints Filed: 6
- Reported Damages: $4,262.75
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