DealFun.com
Complaint 30661 Details
- Date Occurred: 10/16/2013
- Reported Damages: $99.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I bought 250 bids for $99.00 now my account says I bought 165 bids for $99.00. This is fraud and I have not recieved anything I thought I won. I feel this site is just scamming us. My bids are just gone. Would like my money back. This wrong.
- Denise SBID #89862fb4f8
- Posted 10/29/2013
Comments
- Chris SBID #e89e96774f
- Posted 10/31/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
We would like to clarify that you actually received 250 bids, of which 165 were paid bids and the rest 85 were voucher or free bids. But when you buy them, they are all their in your account. The only difference is you cannot use voucher bids for buy it now option.
However, we have a very pro-consumer policy and if you are not satisfied with your experience at our site, please email us at support[at]dealfun.com or let me know your username / Email ID here. I can assure you you will be very happy with our response.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Most Sincerely. -
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Company Statistics
- Complaint Against DealFun.com
- Complaints Filed: 946
- Reported Damages: $183,914.60
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.