FareGeek
Complaint 317706 Details

I made an online reservation with Faregeek 6 weeks before my first flight. I received an email confirmation. The day before the flight, I wanted to print my boarding passes. When I went back to the site, I learned that the reservation had been cancelled. I phoned the Faregeek number & after being on hold over 45 min., I was told by the service agent that I had been notified of the cancellation the day after I made it. There was no message from Faregeek on that date. He said "they" cancelled it, but couldn't tell me who "they" were or why the reservation was cancelled. He would not do anything to assist me. Fortunately, I was not charged for the flights. But I wonder if Faregeek was involved in the compromise of my credit card I used to make the reservation. Soon after making the online reservation, there were simultaneous charges in Seattle & Greece & I cancelled that card. I can't help but wonder if there was a connection between the compromise of my credit card & the Faregeek reservation. I don't believe that this is a legitimate business. Stay away!