Pelican labs aka RVTL
Complaint 319348 Details

  • Date Occurred: 03/21/2014
  • Reported Damages: $185.00
  • Location: USA but Internet
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Free trial advertised. You pay (in my case) £2.99 postage. Supposed to cancel within 14 days or full cost taken. I forgot to cancel. However credit card debited with 2 sums of £89 and £95.95 respectively. 25 March and 10 April (all in one statement period so I didn't notice til too late). Phone, email, finally got £50 back, but they will not accept return of unused item (2nd one) for full refund. (Which is the distance selling regulation). Apparently, if you do not cancel it is assumed you agree to pay monthly £95.95 and receive monthly delivery. Ido not recall reading this. I suspect there are 2 (maybe more) different adverts for this once you are caught you can no longer find the one with £2.99 offer, which does not mention these sums. It is a scam.

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Business Profile Summary

  • Pelican labs aka RVTL logo

Company Statistics

  • Complaint Against Pelican labs aka RVTL
  • Complaints Filed: 1
  • Reported Damages: $185.00
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