cheer xperience
Complaint 337283 Details

My girls (2 of them) cheered here for 3 years faithfully, right after school was out daily until 8 or 9 at night. My girls LOVE cheer. On Jan 15th of this year a parent meeting was called and the parents were given 4 days notice of the gym moving 25 minutes away. The girls went through half of competition season with no uniforms and half of their practice wear still not recieved. It has been paid for over 6 months ago. For 6 weeks they had no spring floor to tumble, stunt or pratice on. The girls were told this is ok! It makes you better tumblers to not tumble on a spring floor while our floor sat unused in RC. We (the parents) were told the new floor for EDH was on order. Well it never came and that location closed with 4 days notice. I brought my girls to this gym faithfully for 3 years. 4 days noitce of a big move, no uniforms, no practice wear, no communication! I am one mom with 5 kids and I could not do it anymore. We left the day after the parent meeting. The next day I got an email saying I had broken the contract and owed 3600$ plus 500$ in buy out fees for each girl because I allowed them to quit and I broke the contract. No acceptance of respobsibility over the fact that the contract i signed we were told all practices and classes would be in EDH. I was told that I ALLOWED MY GIRLS TO BE QUITTERS AND THAT IS NEVER TOLERATED.
I have been lied to.
taken advantage of
had my girls be required to tumble in unsafe situations for 6 weeks and attend comps with no uniforms.
and then move the gym and give me 4 days notice.
and then say i am not following through on my end of the deal.
no i would not reccomend this gym to anyone.