Ectaco International, Inc.
Complaint 344375 Details
- Date Occurred: 10/30/2015
- Reported Damages: $139.95
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Prior to ordering a product from this company, I called and asked what the return policy was if I did not like it. They said I could get a full refund and would just have to pay the shipping costs.
Upon receiving the product I called on 10/22/15 to inform them that I would like to return to the product. The man who I spoke with was rude and hung up on me twice. He told me I had to go through the website to make the return request.
Since then I have sent multiple email request asking for assistance and have left multiple voicemail messages with no response. Their return policy is one month and at this point my fear is that they will now refuse the return entirely.
Very very unprofessional and not at all trustworthy.
- Catherine SBID #28f3d32c72
- Posted 11/16/2015
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Company Statistics
- Complaint Against Ectaco International, Inc.
- Complaints Filed: 1
- Reported Damages: $139.95
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