NordicTrack
Complaint 346298 Details
- Date Occurred: 12/23/2015
- Reported Damages: $1,852.88
- Location: www.nordictrack.com
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
website : www.nordictrack.com
Order Number: 599742
Order Reference: 62088429NT
I bought norditrack 1750 treadmill as a gift for my brother, I paid for white glove assembly(250$) and what happens is they assemble the machine improperly, when i tried to contact customer support over phone, I could not reach a person even after waiting more than 30 minutes. failing to reach on phone I tried to chat with them, someone from support started chatting, I explained him that white glove assembly was not done properly , the treadmill does not even stand balanced on four sides, cannot close it. he questions back saying "how so" , I asked if he could send someone to fix it for which the guys writes ,"NO" we cannot send anyone without looking at pictures of the treadmill. I did that too, took pictures and sent an email to him, no response , sent the same email to [email protected] no response, they dont care. I feel literally cheated.
So after spending around 1852.88$ , there is a useless peice of junk sitting at home. I did a search on google and found that its just not me , there are around 280 complaints about their support(http://www.consumeraffairs.com/health/nordic-track.html).
Hope you guys understand the frustration
- srinivas SBID #af6043e672
- Posted 01/28/2016
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Company Statistics
- Complaint Against NordicTrack
- Complaints Filed: 2
- Reported Damages: $2,652.88
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