Eyewear Orders.com
Complaint 348003 Details

This is a Scam and this is how it works in 5 easy steps.
1 You see glasses online and order and pay. They will immediately put a Purchase Authorization on your card which can last from 5 to 14 Days.
2 NOW starts the scam. There is a problem with the order, either not accepting your card due to their “Risk Management Department” advice, then they will ask you to send cash by direct transfer giro post etc. If you do this you have no comeback like a Credit Card Company would give. You are basically screwed and locked into buying from them, OR , If you argue the point they may agree to proceed with the purchase using your credit card.
3 Now they have a problem with the glasses and cannot ship them to you due to “inspection prior to shipping found a crack in the frame etc“. Select another pair they suggest. Probably they never had the pair you wanted in the first place.
4. As they already have your money/credit card most people will select another pair you may not real want. THIS IS THE TRICK!
5. OK now you must decide to cancel or accept another pair.
6. Try calling the customer help line. WELL! If you want to be hung up on, abused, rudeness and threatened then call this customer help line. Never in my life have I ever come across a person like this and still be in business.
My gut feeling is this company is a one man band, a woman, whose attitude to customers is appalling and whose business ethics are very questionable.
Have a look on the web and search under eyewearorders.com reviews you won’t be surprised about what you find.