Dell Computer Corporation
Complaint 37015 Details

Ordered a new laptop. Dell had a special financing offer (I already had a credit line of $1000) and I accepted it. I gave them my debit card for the amount over my credit line (they call it a split payment - $1000 on Dell credit and the remainder on my personal credit card/debit card). Anyway, to my extreme ire, they charged the ENTIRE amount to my bank card and of course the charge went through.. Now, I am very good with computers and understanding what I read..was very careful. Dell did this, I believe on purpose. I actually called my bank and yelled fraud. Mainly because this is the SECOND time, Dell did this to me...either they are being "cute" or they have a stupid web system for buyers. Not sure which is worse. Other than this, I always had great CS experiences and products. NO MORE.