Cash Direct Express
Complaint 42956 Details

Only asked for $400 dollars and was given $500. It was to cost me 132.50 to borrow $400. No problem so I went with it and found that 500 was put into my account. So after the first couple payments came out I added it up to be 719.00. I called them and they said I still owed 632 on top of this. I closed the account and told the lady that I have paid you what I was told to pay. Received letter from collection agency (Alliance Asset Management) asking for the 632. Called and after a back and forth debate they said they would take 400 after she supposely talked to Cash Direct (they were closed because I called while she was talking to me). So then I said how can you deal with corporate if they are closed. She began to back peddle and said they she never was on the phone that they have guidelines that they work with. I told I would only give them 200 more just to shut them up. She refused. Come on, they made over $700 on me and are squabbling over $400. She said to call her when i was ready to pay this. That was the end.