NUE PRODUCTS & AURAVIE
Complaint 51284 Details

Trial periods I am very careful about. After reading over info 4 times there was NO MENTION whatsoever about billing prior to close of trial period. The same day I placed the order for these products I called and canceled each....still got them....called again, sent customer service email to each site AND a regular email to each site approximately 3 weeks ago....3 days letter received a more package from each company. I explained that I had called and sent emails and was called a liar. I got a return number for Nue.......but had no money to be able to ship it back until now. I didn't want to wait that long but between these 2 companies my account is now in red for almost $300 with these "product" charges and insufficient fund charges. I tried to be as civil as possible to the cs rep, but he was a wise guy who didn't want to hear anything. After 30 years in business myself I still find it hard to believe that companies blatently rip off customers routinely without the blink of an eye. I needed an appointment with a doctor that I waited 3 months for...since they wiped out my account I couldn't see the doctor....I have to wait another month. I would love to see both these companies and the persons in charge go down in flames....and since I had the same reaction from both I do think they are one in the same....eventually the authorities will catch up with them but in the meantime they are hurting people in ways that they don't even care about.