Kelly-Mall.info
Complaint 55488 Details

This is a total scan operation. They claim to sell very desirable, high-end shoe brands at huge discounts. Their site is very large and they offer PayPal payment options, and both of those things create the illusion of credibility. They make it look like they work out of the UK when in fact they are in China. BEWARE!!!!!!!!!

Once you order, they ship you a small, cheap, lightweight piece of fabric or such instead of your shoe order. Once you have opened it, it will cost you $25 or $30 just to ship it back to China. Most people do not want to go to the trouble or expense of returning the bait-and-switch item, and that's the trap. IF YOU ARE WAITING ON AN ORDER FROM THEM, DO NOT OPEN THE PARCEL THEY SEND YOU. Once you do, you are on the hook. REFUSE IT WITHOUT OPENING IT, AND DEMAND THAT IT BE RETURNED TO THEM. THEY DO NOT EVEN STOCK SHOES, AND THEY WILL SEND YOU A SHIPMENT IN AN ENVELOPE THAT CANNOT POSSIBLY BE SHOES!! Returning it unopened is the only way you'll get your money back. Nice scam, huh?

This operation needs to be shut down. Short of that, PayPal definitely needs to be made aware of this scam shop and made to stop providing their payment option. Please contact PayPal and let them know that this is an unacceptable PayPal-enabled "store."

Thanks,
Michelle in Maine