Magic Jack phone services
Complaint 55521 Details

  • Date Occurred: 01/05/2014
  • Reported Damages: $81.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I signed up for Magic jacks free 30 day trial. Dec. 05, 2012 at 7:00 PM. The next morning I went to pay A bill and the funds were not available. I was told that Magic jack has a hold on them. Not only did they put a hold on the money that was suppose to be charged in thirty days but they also doubled the money, so instead of holding the 81. there is a hold of 162. So the money I need I can not get. I contacted them and it took one and a half hours for them to tell me that it will take 3 to 5 business days to correct it. So now I will be billed a late charge to the bill I needed to pay because they made a mistake. Two of the people I spoke with disconnected our conversation because I told them that this was unacceptable.

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Business Profile Summary

  • MagicJack Phone Company logo

Company Statistics

  • Complaint Against MagicJack Phone Company
  • Complaints Filed: 124
  • Reported Damages: $1,026,324.36
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