Comcast
Complaint 60924 Details

Comcast employee approched me at walmart while christmas shopping.Gave me a 45 min. speal as to why i should switch over to comcast.Two things that cought me was price saving of around $20.00, better internet speed,dvr and a $150.00 gift card for walmart for signing up.
Well the salesman was just that just a talker.finally get installed on the jan. 7th.The next day on the phone for 1 1/2 hours could not access e-mail,was asking for pin#,upstairs tv cable box not working.Was told they could not do anything right then they would have someone call me in 24 hours.48 hours later i emailed them stating my problems what i have been put thru and by their gaurantee to respond back within 24 hours.NOT... 3 days later i switch back to my original cable company.Their crap on line saying 100% satifaction gaurantee by thier vice president is a line of (Inappropriate Content Removed).When i called to cancel today the service lady apologized over and over again,but that doesn't replace my time and agravasion for all the hassle.I will research alot more if i decide to switch over to a company that gives you nothing but hot air and below par service..