Assist 123
Complaint 62641 Details

Here is the script..

Hello you’ve reached Assist 123 What Company are you trying to reach? Ok I can try to assist you with that but first I want you to know you are eligible to receive a $100 shopping rebate today. It will save you $100 when you shop at Wal-Mart, Best Buy, Sears, and 800 other national retailers. This is just for trying ASSIST 123’s unlimited directory assistance. It’s a great offer! Assist 123 is unlimited directory assistance packed with additional features such as weather, driving directions, movie listings, and a lot more – all for a one-time activation fee of just $2.95. For trying Assist 123 we are providing everyone the $100 cash rebate which can be used in over 800 retailers like Kohl’s, Target, and Wal-Mart. My job today is to make sure we get everything to the right place so what address should I send that to? (Collect address, city, state, zip)


*START RECORDING*

For quality assurance purposes this call is being recorded

- Go ahead and state your fist and last name please!
-Please state the number your calling in on?
- I have your address as (Verify Full Address, City, State, Zip)

- Next, there is the set up fee of just $2.95, which card would you like to put that on today? *Collect 16 digits* Ok what’s the Exp Date? And the 3 Digit Security Code on the back?

-You are between the ages of 18-80 and the authorized signer on this card correct?
- We are also going to need a valid email address, go ahead and spell yours out for me!
- IF NO EMAIL- Enter 1st two letters of first name, last name, date @NOEMAIL.COM

*CLICK PRE-AUTH BUTTON-GET RESULT-CLICK BACK*


(Verification) For the next 30 days you can call and use the service anytime for the $2.95. After 30 days, unless you cancel we will bill you at the normal monthly fee of just $9.99 for unlimited assistance. Remember, whether you decide to continue with the service or not, the $100 retail rebate is yours to keep. Are you ready for the subscriber access number? This is the number you dial to access Assist 123. 888-985-2600. Remember you can cancel at any time and should you have any billings questions at any time please call customer service at: 855-857-7700