IC*shipping.com
Complaint 75868 Details

There have been unauthorized credits to my visa for many months. I didn't notice it at first because I also give a lot to charity, etc, so my visa always has a lot of postings. I was receiving shipments from Hydroxatone and Beleplex.....shipping charges were made, I thought, for those products. However, although I had trouble stopping the shipments from that company, I am still being charged shipping through ic*shipping.com.
Hydroxatone advised me that they have stopped all shipments as of last Oct....although I had cancelled in August.....and said that those shipping charges are not from their company and gave me the e-mail address for your company.
I have e-mailed numerous letters to your company and still the matter is not resolved. Apparently I had signed up for this ???????? when I was a customer of Bactium....and was told that I was refunded twice for not receiving the product from that company. I would have to go back a long way to see when that was.....definitely a few years back. I believe that you are charging me through Hydroxatone...that's when the charges started appearing again...I thought it was Hydroxatone charging me......that amount every .month is certainly not freeshipping in my books. I am not a company, I am an individual and I seldom order from companies online....other than a couple of trusted companies.
Please resolve this matter asap. I am not getting the response I require from your customer support group.

Thank you.....Marilyn Wilson, (Personal Information Removed) Canada