Stanton Optical
Complaint 76529 Details
- Date Occurred: 12/09/2013
- Reported Damages: $352.00
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International boundaries
Had eye exam and ordered two pair of glasses on 12/09/2011. Received glasses in two weeks.Went back in a week with severe headaches. Re-examined eyes and changed prescription,ordered two new pair of glasses. Received glasses in about a week. Went back in a few days with headache and nausea. They have a 30-day money back guarantee. Was within the 30 days, I asked for my money back and they said no. Got another eye exam. They said that I couldn't adapt to Poly-carbine lenses so ordered them in plastic. Got new glasses in about a week. Still had headaches. Went back for numerous adjustments. Said I didn't know how to use Progressive lenses though I've been wearing them for over 30 years. They have made me six pairs of glasses still having the same problems. They said that they will keep making glasses till they work. It is now 02/17/2012. Went to different optical company got a new eye exam totally different prescription, new glasses with the poly-carbine lenses. Been wearing them for three days now with no ill-effects, and can see perfectly. In conclusion, Stanton Optical's eye glass prescription was wrong but after three eye exams they were standing by it.
- Denise SBID #0d552d1370
- Posted 02/20/2014
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Company Statistics
- Complaint Against Stanton Optical
- Complaints Filed: 12
- Reported Damages: $4,151.00
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