DinoDirect.com
Complaint 78106 Details

  • Date Occurred: 02/17/2014
  • Reported Damages: $155.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I pruchased an 8" android tablet. The charger doesn't work...the charge light doesn't turn on when plugged into the power. Power source was Hong Kong but they provided Aust. adaptor....so I bought another just in case the problem was with the adaptor. It wasn't....it still doesn't work. The tablet turns on but with 50% charge, I can never use it as it will never charge again. I sent a very detailed account of the complaint. Was told to send photo OR video of problem. So I sent a photo (pointless) and then i was told send a video too (are you kidding me???...of what... plugging the charger into the power???). So I spat the dummy and they told me to return the tablet AT MY COST. So I buy a $155 tablet which doesn't work, but a new adaptor for $10 and then still have to pay shipping costs to replace it. SCAM!!!!

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Comments

  • swervn
  • swervn SBID #7c50343134
  • Posted 02/26/2014
  • Firstly, the RMA system doesn't recognise me because I purchased this through a 3rd party. Secondly, customer service have been hopeless and I can't even understand half of their responses because the english is so bad. Thirdly, I did not receive notification for reimbursement of my $10 adaptor. And forthly, i have now spent another $23 on a new charger which also doesn't work so its the tablet that is faulty. AND I am still being told I need to pay for shipping. DON'T GO NEAR THESE GUYS
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Business Profile Summary

  • DinoDirect.com logo

Company Statistics

  • Complaint Against DinoDirect.com
  • Complaints Filed: 30
  • Reported Damages: $3,880.22
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