Tone deTox
Complaint 11858 Details
- Date Occurred: 08/05/2013
- Reported Damages: $79.99
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered a free sample and according to the website needed to call back and cancel within 15 days or they would charge and start an autoship program. I phoned on the 15th day (8/3/11) to cancel and they seemed to take my cancellation, gave me a cancellation number and everything. Two days later I notice a charge to my account and when I phoned to inform them of their error, they acknowledged that I had indeed canceled, but now claim that day one is the day of the order so I was late in cancelling. Clearly on the order site it says 15 days from date of order. well, 15 days is 15 days, not 14. I am fighting them on this, and maybe this will help??
Comments
- Rocketta SBID #N/A
- Posted 08/29/2013
- I have received a full refund of the charge! Thank you
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Company Statistics
- Complaint Against Tone deTox
- Complaints Filed: 82
- Reported Damages: $7,413.63
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