Go Supporrt Now
Queja 176933 Detalles

  • Fecha cuando ocurrió 11/01/2014
  • Daños Reportados: $199.99
  • Ubicacion not sure

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I started out paying (I thought)to team veiwer7 $199.99.When I called my bank to complain they told me no charge had been made in that name. IT showed up being paid to you. Before I could straighten that out ,I called teamveiwer7 & was told that their network was down & I'd be taken care of by go support now & they would take care of my computer


In June of 2012 I payed $199.99 to a company that said their name was "team viewer 7.They have worked on my computer & I thought my computer would be fixed,but day after day I was on phone with problems.I called my bank only to find out my money went to you. The next day I called "team veiwer7" I was told their system was down & for the time being "go support now"would take control of my computer,they gave me a different ph.# & things got WORSE.Since I still had team viewer icon I clicked on only to find out they were up & running. I'm like a fish out of water ,never had a computer before. It made me so upset that I could be scammed like this. Jackie Eacho









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Comentarios

  • RHUB-Support
  • RHUB-Support SBID #0c0ec985b7
  • Publicado 11/15/2014
  • Dear Jackie,

    GoSupportNow, like Teamviewer shown in your complaint, offers remote support software as a service. Our customer uses the software to offer various IT service including fixing computers like yours.

    GoSupportNow service, which is provided by RHUB, has never received any payment from you and we do not offer any service to fix others’ computers. It must be one of our customers using GoSupportNow to fix your computer. Please check with your bank to see who received your payment and demand refund from there.

    We would like to see you withdraw this mistaken complaint after you find the scammer. If you need any assistance from us on this matter, please contact us at [email protected] or 408-899-2831.

    Regards,

    RHUB Support Team
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Resumen del Perfil de la Empresa

  • Go Support Now logo

EstadÌsticas de la Empresa

  • Queja Contra Go Support Now
  • Quejas Presentadas: 1
  • Daños Reportados: $199.99
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.