Sears
Complaint 230717 Details

  • Date Occurred: 04/06/2013
  • Reported Damages: $500.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

We got a new freezer from Sears on Dec.8, 2011, I renewed my service contact with them in Feb. & the contact end Feb.8,2014.
Our freezer stopped working on April 12,2013. I called for Sears & they said a service man would come & all the spoiled food wood be paid for up to $300. The service man arrived today & said that there is corrosion on the tubing & it is not covered, I called Sears service and told them what the serviceman said & she looked at contract & it said corrosive parts are not covered & because of this the spoiled food is not covered. This unit is only a little over a year old.
When you buy something they should tell you that certain things are not covered. I do not think it is fair that they mislead you with service contracts.
The freezer is in our mobile home & our unit has central air & heating
which is always running even when we go north for a few months.
The freezer is always shut off & unplugged with the door ajar when we leave. When get back we plug it in and it starts up.
I hope that you can help us, we have lived in Florida for 22 years.
When I lived in New York I had a problem with a problem & called the Attorney General there & they resolved the problem, I hope that you can too.
Sincerely,
Richard J.(Personal Information Removed)

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Business Profile Summary

  • Sears.com logo

Company Statistics

  • Complaint Against Sears.com
  • Complaints Filed: 109
  • Reported Damages: $132,942.39
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