Light Exports
Complaint 234695 Details
- Date Occurred: 04/26/2013
- Reported Damages: $59.00
- Location: Philadelphia, PA
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I couldn't be more appalled with this company.
- First they send me the wrong product.
- Then I try to call them multiple times and couldn't get through because they have a Magic-jack line and it wouldn't go through. And when it did, I left 3 messages over a 2 week span and they never called back or answered the phone.
- FINALLY when they answered their e-mails THREE days later, they argued with me about the product! Saying this is better than what you ordered (when it really wasn't) and then kept asking me to send back the product without providing me a pre-paid address label.
- They continued to argue with me for 3 more e-mails and then finally sent the pre-paid return address label.
- All this happening over a 2+ week period, I put in a chargeback report into my credit card a week before and when light exports found out they wrote me "What is wrong with you? Why did you open a chargeback with your credit card? Unbelievable!!!"
I will NEVER go with their company or their sister company EVER again!!!
- Nicole SBID #7398d2f527
- Posted 04/27/2013
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Company Statistics
- Complaint Against Light Exports
- Complaints Filed: 14
- Reported Damages: $740.34
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.