Juveneu
Complaint 29927 Details

I ordered a trial sample for a postage cost of $1.99. I received the sample, and then another bottle. I have been billed twice . Once on 28 October for the sum of $84.71 and again on 13 October for the sum of $89.66. I have called the telephone number and have tried to stop this happening - and have cancelled. It is in the small print that the trial bottle has to be paid for and that they can fluctuate the price at any time. You sign up to that and can cancel before 14 days is up. If this isn't a scam, it's certainly very misleading and people should be warned. Once they have your money, you won't get it back. They have no returns policy so you can't send the stuff back. Even if it was the best product on earth, I wouldn't use it - this is aggressive, misleading and I think they can probably hide behind their small print. We've been scammed!